Krodhad Bhavati Sammohah – Control Anger and Emotions
Bhagavad Gita – Chapter 2, Shloka 63
Sanskrit Shloka:
क्रोधाद्भवति सम्मोहः सम्मोहात्स्मृतिविभ्रमः।
स्मृतिभ्रंशाद् बुद्धिनाशो बुद्धिनाशात्प्रणश्यति॥
English Transliteration:
Krodhad Bhavati Sammohah Sammohat Smriti Vibhramah,
Smriti Bhramshad Buddhi Nasho Buddhi Nashat Pranashyati.
English Meaning:
Anger creates confusion and clouds a person’s understanding. Confusion affects memory and judgment, and the loss of sound judgment can lead to poor decisions and ultimately personal downfall.
The message is that uncontrolled anger can damage relationships, professional reputation and decision-making ability.
Application in Business Life
1. Customer Complaint Management
When customers complain about a product or service, employees should listen carefully instead of reacting aggressively.
Professional behaviour and effective problem-solving help maintain customer trust.
2. Employee Management
Managers should not insult or threaten employees because of mistakes. They should identify the reason for poor performance, explain expectations and provide appropriate guidance.
3. Business Partnerships
Disagreements between business partners should be resolved through discussion, facts and mutual understanding rather than emotional reactions.
4. Decision-Making
Important financial, recruitment and business decisions should not be made during moments of anger.
5. Leadership and Emotional Intelligence
Leaders should develop self-awareness, patience and emotional control. These qualities help create a positive working environment.
Application in Personal Life
- Avoid speaking harshly during family disagreements.
- Think before reacting to criticism.
- Do not make important decisions when emotionally disturbed.
- Develop patience and forgiveness.
- Understand other people’s perspectives.
- Learn to communicate your feelings respectfully.
Real-Life Example:
A customer becomes angry because a loan application is delayed. Instead of arguing, the employee should listen, explain the reason for the delay and provide a realistic update.
Key Lesson: Emotional control protects relationships and improves decision-making.
Regards,
Vinod Mishra
(Director)
PandavJob.com | Pandav Business Training
Motivational Speaker | Business Coach | Corporate Trainer | NLP Trainer | Soft Skills Trainer
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